How to book
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- How to book
Necessary steps
- To reserve your reSHAPE place, send us an inquiry using the form below.
- A reSHAPE representative will contact you to clarify the details of the reservation.
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After confirming your reservation for reSHAPE package we will send you:
- Questionnaire
- А list of recommended tests
- A list of things we recommend you to bring with you
- Reservation agreement
- Pro-forma for advance payment
Reservation request
General conditions
Terms and method of payment
- Your reservation is considered confirmed upon payment of a deposit of BGN 500.00 after confirmation.
- The rest of the amount should be paid within 10 days before the start of the program;
- In case of non-payment within 3 days after confirmation, reSHAPE reserves the right to cancel the reservation.
- Payment can be made via bank transfer or credit card.
Business Travel Agency Ltd.
Eurobank Bulgaria AD
IBAN /BGN/: BG77BPBI79401062139001
BIC code: BPBIBGSF
Change policy
- The reSHAPE program is implemented with a minimum of 10 and a maximum of 15 participants registered for the specific announced date.
- The deadline for gathering the minimum number of participants is 10 days before the check-in date at the hotel.
- In case of failure to gather the minimum number of participants within the specified deadline, we will contact you and offer you a change of date or return of the deposit you paid.
- reSHAPE reserves the right to propose on its website and on other partner sites special discounts and promotions at any time and with a specified period of validity, the conditions for which will be explicitly stated in each promotional offer.
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reSHAPE reserves the right to cancel a confirmed and paid reservation in case of force majeure, for reasons beyond the company's control. In these cases, we will propose:
– Accommodation for another period, while maintaining the same conditions and prices.
– Refund of the deposit paid within 15 days. - reSHAPE reserves the right to make changes to the daily / weekly program in case of emergency or changed weather conditions.
Cancellation Policy
- In case you cancel your participation in the program within 10 days prior to the date of accommodation, no penalties are due;
- In case you cancel your participation in the program within 10 to 5 days prior to the date of accommodation, 30% of the reservation amount is due as penalty;
- In case you cancel your participation in the program within 5 to 0 days prior to the date of accommodation, 100% of the reservation amount is due as penalty;
- In case of departure earlier than the fixed date or delay in arrival for any reason, missed or unused days are not compensated.
- In case of No show at the hotel for any reason, 100% of the amount paid on the reservation is deducted
- Amounts for requested, but not used in whole or in part consultations, services and therapies, because of the clients’ fault, are not refundable.
Our contacts
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Bulgaria, Sofia 1504
17 Veliko Tarnovo Str. - +359 898 644 355
- +359 887 477 790
- info@reshapebg.com